Privacy Policy

Your privacy is very important to us.  Use our online services only if you agree with this privacy policy.

  • we will not collect personally identifiable information like your name, email, mailing address or telephone number (Personal Information) in a manner inconsistent with this policy;
  • we will not transfer your personal Information to third parties except as described in this policy, or unless you have authorized us to do so in advance.
  • we will take reasonable steps to protect the security of the personal information that we collect from you. The remainder of this policy describes our information handling practices in detail.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  1. We collect, process and use your Personal Information for purposes of providing the services requested by you from us, and in particular to register and manage your account, process your reservations, requests, and payments, and to communicate with you in connection with the above-listed purposes. 
  2. Refusal to provide Personal Information for the above-mentioned purposes may affect our ability to fulfill contractual obligations or to provide you with services, information, and or material requested by you. 
  3. With your consent, we may also use your Personal Information in order to provide you with advertising and promotional materials relating to us or other third parties using automatic means.  
  4. Payment Information and History
    You will be able to book, reserve or purchase services through our site. To do so, you must provide payment information to us. We will keep a history of all your purchases in your account information, unless you choose to edit your account information as described in this policy.
  5. Additional Products and Services
    We may partner or contract with other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services for which you have signed up. This policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company’s privacy policy before signing up for any of its products or services.
  6. We will maintain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purposes described above for which it is processed. 
  7. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law. 
  8. You have the right at all times to access, to correct, to erase, to restrict, to object, to request portability as well as to withdraw your consent, pursuant to applicable personal data protection laws, without affecting the lawfulness of processing based on consent.

WE WILL ONLY PROCESS PERSONAL INFORMATION IF:

  1. it is necessary for the performance of a contract you are a party to or in order to take steps at your request prior to you entering into a contract;
  2. it is necessary for us to comply with our legal obligations;
  3. it is necessary for the legitimate interest pursued by us or a third party; and
  4. you have given your prior consent to the processing and your consent has been obtained pursuant to applicable personal data protection laws.

HOW WE SAFEGUARD INFORMATION

We maintain technical, electronic, and organizational security procedures to maintain the security and safeguard of Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. Our security procedures include contractual terms with any contractors, agents or data processors that require such entities to protect the security and confidentiality of Personal Information in accordance with our standards.
It is your responsibility to safeguard any email that you have created or used in connection with this site, and to notify us if you ever suspect that the security and confidentiality of such email has been compromised in any way.

COOKIES POLICY

Users may freely decide whether cookies used are implemented in their hard drive or whether they prefer to receive a warning on their screen when a cookie is received, and can decide whether or not to implement it in the hard drive. We recommend using the help section in your web browser to find out how to change the configuration currently being used.

ONLINE PURCHASES AND ORDERS

Thank you for choosing The Cask & Barrel to make your purchase! You can place your order directly on-line or by telephone.
Please call +961 1 334 580 or +961 3 63 65 62

We are available on the below days and times (Beirut time):
– Monday through Sunday from 10 am till 10 pm

Products prices and quantities are subject to change without notice.
We reserve the right to discontinue any product or service at any time without notice at the sole discretion of us.
We reserve the right to refuse or limit the sales of our products or services that we offer to anyone.

DELIVERY POLICY

We deliver anywhere across Lebanon using an efficient and professional service and deliver your order while taking into consideration your special instructions and notes.

  • 2 working days for orders in Beirut and Greater Beirut from Monday to Friday before 2.00pm for 2 US $
  • 2 to 3 working days delivery to outside Greater Beirut, Bekaa, North and South for 4 US $
  • Express delivery to Beirut and Greater Beirut during weekdays for orders before 2.00pm for 4 US $
  • Weekends and Holidays: No delivery

ORDER CONFIRMATION

You will receive confirmation message from our customer service team regarding placement and delivery of your order.
Once we receive your order, you will directly be notified by return email that your order was received and will be processed. If you don’t receive a confirmation email, please contact our customer service department.
For information regarding your processed order, please track your order by calling us.

PAYMENT FACILITIES

Security
We do understand your concern about payment securities and assure you that payment on-line is 100% safe and secure. The information you provide is automatically encrypted and cannot be read while transmitted over the net.

Payment Methods
1. Online Payment: Visa, Mastercard, and American Express cards can be used for online payment.
2. Payment on Delivery: Cash on Delivery in LBP/USD or card upon request

Payment Confirmation
-Once your payment procedure is completed, you will receive a payment confirmation.
-If payment is rejected, our customer service team will get back to you for more help.

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